Privacy & Security

Privacy is not an add-on.
It is the product.

Your genetic data is uniquely personal. Genewise is designed to minimize storage, limit data use, and return ownership to the customer.

Core principles

1

We do not sell genetic data

Your genetic information is not sold to advertisers, data brokers, research buyers, pharmaceutical companies, insurers, or employers.

2

We do not build a genomic database

Genewise is not built around long-term storage or research monetization. Our workflow is designed to deliver your file and then remove it from active systems after the delivery period.

3

You receive your data directly

Your FASTQ file is delivered through a secure digital transfer link. You own and control the file after download.

4

Biological samples are destroyed

After sequencing and delivery, physical and biological samples are destroyed according to the applicable lab workflow and our Terms of Service.

5

Limited retention

Data is retained only as needed to process the order, deliver the file, support account and order records, meet legal obligations, and provide the short retrieval period described in the Terms.

Security practices

Genewise uses administrative, technical, and organizational safeguards designed to protect customer information.

Encrypted data transfer where available
Access-limited operational workflows
Vendor controls for sequencing and processing partners
No advertising sale of genetic data
Limited data retention practices
Secure account access
Payment processing through Stripe

Laboratory partners

Processed by accredited partner laboratories

Genewise works with laboratory and infrastructure partners that hold industry-recognized accreditations. Privacy and security controls are built into every step of the sequencing workflow.

CLIA

Clinical Laboratory Improvement Amendments

U.S. CMS / HHS Certified

CAP

College of American Pathologists

CAP Accredited Laboratory

ISO

ISO 15189

Medical Laboratory Quality

HIPAA

HIPAA-Aligned Practices

Privacy & Security Controls

Note:Accreditation badges reflect our partner laboratory credentials and are displayed pending formal verification of each partner relationship. “HIPAA-aligned practices” reflects our internal privacy and security standards. Genewise is a consumer sequencing service and does not provide medical interpretation, diagnosis, or treatment recommendations. Replace placeholder badges with official partner logo assets before publishing.

For full details, review our legal documents.